Registration and Records

The Office of the Registrar serves Cayuga students, alumni, faculty, and staff by securely auditing and storing all student academic records for current and future needs. You can request services

• in person
• by phone
      Auburn: 315-255-1743 extension 2217 or 2218
      Fulton: 315-592-4143
• by fax to 315-255-9983
• by email to registrar@cayuga-cc.edu

To inquire about records services at the Fulton campus, call 315-592-4143, extension 3002, or email harris@cayuga-cc.edu.

The Office of the Registrar can help you with the following:

• Attendance Verification (63 kb PDF file) for loans, insurance, Department of Labor and TRA recipients. (To view this file, you will need Adobe Reader, a free download).
• Attendance Policy
• Change Address, Phone or E-mail
• Change Name
• Course Drop/Add and Course Withdrawal (see below)
• Course Registration
• Diploma Order/Pickup
• Final Exam Conflicts
• Grade Reports
• Official Academic Transcripts
• Processing/Certification of Graduates
• Self-Service Banner PIN Reset Form
• Student Academic Information
• TAP Certification
• Transfer Credit Evaluation
• Veterans Benefits

Advisement/Registration

It's easy to register for courses at Cayuga.

For help in selecting the right courses for your degree, transfer, or career goals, click for information on counseling and advisement services.

Attendance Policy

• A student is expected to attend each meeting of his or her registered courses. Experience demonstrates that regular attendance enhances academic success. The Cayuga Community College attendance policy allows instructors to withdraw a student from a course due to excessive absences.
• There are no excused absences under this policy. This policy accommodates sufficient absences for participation in field trips, athletic trips, illness, court appearances, and personal reasons.
• A student is responsible for keeping track of his or her number of absences. Instructors are not required to notify a student orally or in writing before dropping the student from a course.
• Withdrawal from a course may affect the student's current or future financial aid eligibility. Students should consult the Financial Aid Office to learn the consequences of a course withdrawal.
• A student may initiate a formal withdrawal through the Registrar's Office. A withdrawal initiated by an instructor will result in a grade of W.

An alternative attendance policy may be applied within a curriculum, with the approval of the division and Academic Dean. An instructor will notify students in writing when it is necessary to apply a more restrictive policy due to educational requirements.

Drop/Add Courses and Course Withdrawal:

You may drop and add courses during the first full week of classes. However, in order to receive a full refund, you must drop the course prior to the 1st day of the class. Please review the link for the refund policy and check the academic calendar for the relevant deadlines. This process can be done at the registrar’s office, student development office or with your advisor.

After the first week of classes, you may no longer add classes. If you wish to drop a course after the first week, you should consult with your advisor prior to making any changes to your schedule, particularly if you utilize financial aid to pay for your tuition. A course withdrawal form (50 kb PDF file) must be completed and given to instructor to approve and return to the Registrar’s office. (To view this file, you will need Adobe Acrobat Reader, a free download).

Do not stop attending a class without formally withdrawing from the course.

You may pick up withdrawal forms at the Registrar’s office in Auburn, the Administrative office in Fulton or by downloading the forms off this site.

Grade Reporting

Final grades are available through Self-Service Banner once all semester grades have been submitted by the faculty.

Self-Service Banner PIN Reset Form

Students who are currently attending classes on the Auburn and/or Fulton campus, and can not answer their "Forgot PIN" security question may only reset their Self-Service Banner PIN by bringing in the Self-Service Banner PIN Reset Form completed form and presenting valid identification at Registrar’s Office on the Auburn Campus or the Administrative Area on the Fulton Campus.

• Click here to download the Self-Service Banner PIN Reset Form

New students who have not yet attended classes at Cayuga Community College and students who are not able to come to the campus because of a geographic distance from either the Auburn or Fulton campuses, may use this form to request a reset of their Self-Service Banner PIN. Print this form, complete it, and fax it to the college at 315-255-9983 along with a copy of your Cayuga Community College ID Card, Driver's License, or State-Issued Non-Driver Photo ID Card. This option is available ONLY to new students prior to the start of classes and those continuing students whose physical location prohibits them from coming to campus. Request forms that are incomplete, improperly completed, illegible, or for which the proper identification is missing will not be processed and will be destroyed.