Once you register, you will be mailed a letter giving you a login name and password. The letter will arrive about 10 days before your course starts. However, you will not be able to view your course until one week before the course start date.
Your user name look something like: BUSHGW-CAY (Campus computer user name plus -CAY). You can look this up in BANNER by logging in and clicking the "Student Tab" and then "Display Cayuga Credentials".
Your password is case sensitive. When you log in for the first time the password will be your ORIGINAL Cayuga CC Banner Password/PIN. If you have changed your Banner Password/PIN it may be your current password. Please first try your original Banner Pin and then try your changed Banner Pin. NOTE: You will be prompted to change it on Angel – please note your changes. You have been sent your Banner Pin in previous mailings. If neither password works, please call the SLN helpdesk at 1-800-875-6269 to have it reset.
Start by going to https://cayuga.sln.suny.edu (the prefix “www.” is not used for this website). To log in, use the user name and password sent to you, then follow the instructions to personalize your password. If you have any problems call the SLN Helpdesk at 1-800-875-6269.
If you drop or add a course, your homepage will automatically change within one day to reflect your new schedule. If a change appears in your course list that you did not request, please call the Registrar's office at 315-255-1743 ext 2217.
You can access your course beginning one week before the course starts. Be sure to check the Course Schedule for the start date, since some courses start mid-semester.
Browser Compatibility
The SLN Angel system may encounter technical problems with Internet Explorer 6.x for Windows, Google Chrome and with Apple Safari. We recommend that you download and use either:
Technical help
If you need help getting into your course, sending assignments, requesting a password or with other technical issues, contact the SLN HelpDesk at 800-875-6269 (extension 2) during the following hours (Eastern time), or email at helpdesk@sln.suny.edu.
| Monday - Thursday | 8:00 a.m. - 9:00 p.m. |
| Friday | 8:00 a.m. - 5:00 p.m. |
| Saturday | 1:00 p.m. - 5:00 p.m. |
| Sunday | 1:00 p.m. - 9:00 p.m. |
Accommodations for Students with Disabilities
Requests for accommodations in online classes must be made through the Office of Disability Services. Please make requests before the start of the course so accommodations will be in place when needed. Implementing online accommodations may take up to 2 weeks. Contact the Office of Disability Services at dservices@cayuga-cc.edu or call 315-255-1743 x2422. Be prepared to provide documentation of your disability. See the documentation guidelines webpage for more information.
Textbooks and supplies
It is your responsibility to get the required textbooks and materials before your course starts. Your course description on the SLN website will provide information on the required textbooks and materials, as well as information about the College bookstore, under the “Book Info” link. You can visit Cayuga's bookstore at either the Fulton or Auburn campus (for online courses, check to make sure the campus store has your textbooks in stock), or you can phone your order to the bookstore and have it shipped to you. You can buy your textbooks from other sources, but it is your responsibility to get the right titles and editions. Failure to obtain correct textbooks or materials will not entitle you to a refund of tuition if you drop the course, nor does the College or faculty have any responsibility to assist you with these materials.
Attendance Policy
Attendance in an online course is defined as an active post or submission within the course including discussions, written assignments and tests. This standard will be used to determine all attendance issues, including but not limited to, never having attended reports, last date of attendance, and involuntary withdrawal from a course due to lack of attendance.
Other questions?
For further details, please read Credit Courses Online - FAQ. You can also contact Ed Kowalski in the Academic Programs Office at 315-255-1792 x 2498.
Stay in touch!